Booking » Terms and conditions
These Terms and Conditions govern the relationship between you, the participant, and us, Southern Visions. By booking a trip, you agree to be bound by these Terms and Conditions. They outline, among other things, our cancellation policy and certain limitations of liability. These terms affect your rights to sue, governing law, forum and jurisdiction; please be sure to carefully read these terms and make sure you understand your rights and obligations and our rights and obligations.
Southern Visions is a provider that operates for active travel companies, therefore, except for direct personal booking to Southern Visions, any dispute that occurs on a trip will be between the participant and the booking company. Southern Visions won’t be liable to it.
Southern Visions, its and their employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, representatives, and assigns (collectively Southern Visions) does not own or operate any entity which provides, or is to provide, goods or services for your trip including, for example, lodging facilities, transportation companies, food service providers, equipment suppliers, babysitters or daycare providers, etc. As a result, Southern Visions is not liable for any negligent or willful act or failure to act of any such third person, or of any other third party.
Reservations & Payments
Only for Personal booking : A deposit of € 200,00 per person is required to secure your reservation. To secure reservations on a trip departing within 60 days, a full payment is required by credit card at the time of booking.
Final payment for all trips must be made in full to SOUTHERN VISIONS at least 60 days prior to departure. Reservations will be cancelled if final payment is not received by the due date and cancellation charges will apply. Tour prices stated are per person and based on double occupancy. For extras, it will be charged on your invoice. Every effort has been made to produce pricing information accurately. We reserve the right to correct errors.
Changes in Plans
For any changes you make to your reservation that affect, departure date, or program extension, a € 100,00 per-person administrative charge applies, in addition to any cancellation penalties or applicable fees imposed by vendors, hotels, or cruise lines. For changes made within 60 days of your original departure date, our cancellation policies apply. All changes are subject to availability and cannot be guaranteed.
Before the trip, a travel planner will be sent to the participant with all the information for preparing a good trip like, hotel suggestions before and after the trip, gear list, general information about the area. Southern Visions strongly advices the Participants to read it carefully.
Responsibility
Southern Visions reserves the right to correct promotional or pricing errors at any time, or to increase the program price in the event of cost increases due to changes in, cruise fares, currency fluctuations, park fee increases, taxes, or fuel surcharges. Southern Visions reserves the right to decline to accept or retain any person as a member of any tour or to cancel or alter the tour without notice, in which event your sole remedy shall be a prorated refund for any unused portion of the trip. Hotels and other accommodations are subject to change.
Before starting a trip the Participant has to be covered by its insurance or any travel insurance he will previously apply for and will sign a release form for Southern Visions.
The participants are voluntarily on a Southern Visions trip and have the knowledge of the numerous risks and dangers involved including but not limited to: negligence in any manner on the part of Southern Visions including, without limitation, negligence in the conduct or arrangement of the trip in any respect from inception to completion, negligence with regard to bicycle selection or maintenance, in the maintenance or operation of any van or other motor vehicle utilized to transport passengers, etc.; physical exertion for which the Participant is not prepared; forces of nature; transportation failures whether by plane, train, auto, boat, canoe, kayak, bicycle, ski, horseback or other animal, by foot, or by any other conveyance; consumption of alcoholic beverages; risks associated with food or impure water; civil unrest; terrorism or the threat thereof; criminal activity; dangers associated with wild or other animals; breakdown or failure of bicycles or other equipment; high altitude; accident or illness without access to means of rapid evacuation or availability of medical supplies or services; the adequacy of medical attention once provided; epidemics or the threat thereof; and stolen, lost, or misplaced luggage or property. The participants have the acknowledge that the enjoyment and excitement of adventure travel is derived in part from the inherent risks incurred by travel and activity beyond the accepted safety of life at home or work and that these inherent risks contribute to such enjoyment and excitement, being a reason for my participation. The participants agree to be responsible for their own welfare and accept any and all risks of delay, unanticipated events, inconvenience, illness, injury, emotional trauma or death.
Southern Visions reserves the right to take photographic or film records of any of its trips and the participants agree that Southern Visions may use any such photographic or film records for promotional and/or commercial purposes, as well as approve such use by third parties with whom Southern Visions may engage in joint marketing, without any remuneration. By signing a release form, the Participants assign all right, title, and interest he may have in or to any and all media in which its name or likeness might be used by Southern Visions.
Southern Visions reserves the right to make route, hotel, itinerary and trip modifications as required or desirable to improve the trip quality and/or to accommodate the comfort and well-being of guests. For this reason, the route can be changed compare to the brochure or the website and Southern Visions can’t be blamed for it.
Medical Issues
You must advise us in writing, at or prior to booking, of any physical, emotional or mental condition which may require professional attention during the trip or may require the use of special equipment. If you fail to disclose any such conditions, Southern Visions may refuse to allow you to take the trip and you will forfeit the trip cost; and in such event we shall have no liability, financial or otherwise.
If you are so challenged, you must bring and be responsible for all necessary items related to your condition. If any such condition arises after the trip is booked, you must advise us in writing immediately. Failure to advise us shall release Southern Visions and all professional personnel from any liability related to such condition or its treatment.
We cannot accommodate women past their sixth month of pregnancy. We also cannot accommodate passengers requiring wheelchair assistance, as most features of Southern Visions trips are not wheelchair-accessible.
Children
Children 9 years or older are welcome on our European tours if accompanied by an adult.
Health and Fitness
We will send you information on the physical requirements for your trip with your pre-trip materials. In some cases, you may want to discuss these with your doctor. Your health and safety during your trip are our first concern, but Southern Visions is not a medical facility. You should be in good health to participate in our active vacations. Southern Visions reserves the right to decline any trip participant whose condition, in our opinion, may affect the health, safety or enjoyment of other participants. Southern Visions is not responsible for the costs of any medical treatment you may require during the trip. Under no circumstances is Southern Visions responsible for the quality of medical care, or lack thereof, you may receive while on the trip. We strongly recommend that you obtain medical and dental insurance that will cover the cost of any medical and dental assistance you may require during your trip.
Applicable Law
This relationship shall be governed by the laws of Italy. Any claims against Southern Visions must be brought in the Court of Italy in the region of Puglia.
Single Travelers
Most programs offer a limited number of single rooms, subject to availability and hotel space. Please see individual rate charts in this catalog for costs.
Group Size
All Southern Visions trips and their extensions are limited to no more than 18 participants (with the exception of our boat cruises). All trips and trip extensions require a minimum number of participants to operate. Southern Visions reserves the right to change the departure date of any trip, as well as cancel any trip or optional extension that does not reach a minimum level of participation.
Passports
All international programs require a valid passport. All information on your passport including name, passport number and expiration date are needed at time of booking. Southern Visions is not responsible in any way for your failure to do so.
What's Included
Your tour price includes lodging, all breakfasts, selected lunches, and selected dinners (check individual tour itineraries for specifics), Southern Visions leader service if it’s including in the trip you choose, gratuities for the inns, taxes, a Southern Visions bike, (a Southern Visions helmet will be available upon request if you are not bringing yours; in any case an helmet must be worn all the time on a bicycling trip), cycling maps with written route directions, and a fully equipped support van.
Gratuities
Gratuities for hotels and the food portion of your tour are paid by Southern Visions; gratuities for alcoholic drink servers are not. Gratuities for Southern Visions leaders are always appreciated but are entirely at your discretion.
Accommodations
Tour prices are based on double occupancy rooms. Solo travelers will be assigned a roommate of the same gender. Single rooms are available on a limited basis with a single supplement fee. We may not be able to honor private room requests during certain peak periods. For late bookings (less than 60 days prior to departure), solo travelers will be charged a single supplement fee that will be refunded if a roommate is later assigned. Single rooms are often smaller than double rooms. Although rooms typically vary in size, layout and style, private baths are guaranteed every night in Europe. On all other tours where there is a mix of baths, private baths are assigned as evenly as possible.
The Southern Visions web site and associated electronic publications are owned and operated by Southern Visions from Logovia. Except where otherwise specified the contents of this Web site are subject to intellectual property rights including copyrights and trademarks held by Logovia, all rights are reserved. The content of this Web site is provided for informational purposes only and may include inaccuracies, typographical errors, or change periodically. All materials are provided as is where is unless explicitly stated.
Exceptions to this policy cannot be made for any reason, including, but not limited to, weather, terrorism, civil unrest, personal, family or medical emergencies. The Participant understands that this is a legally binding and enforceable contract and accepts it of its own free will. The Participant agrees that if any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect.
Cancellation Policies
Cancellation by the client
If you must cancel your trip for any reason whatsoever, the following cancellation fees are applicable:
• cancellations from 60 to 30 days before departure date: 20% of the tour cost;
• cancellations from 29 to 15 days before departure date: 40% of the tour cost;
• cancellations from 14 to 9 days before departure date: 60% of the tour cost;
• cancellations from 8 to 2 days before departure date: 80% of the tour cost;
• cancellations within 2 days of intended departure date: 100% of the tour cost.
To cancel your trip you must notify our office in writing. Note: we highly recommend contracting sufficient cancellation insurance.
Cancellation by Southern Visions
Southern Visions reserves the right to cancel a (group) tour, in cases where the necessary minimum number of participants, as is specified on the website, has not been reached. Participants will be notified of any such cancellation in writing at least date of departure.
Replacement
If you cannot travel as planned, you have the right to send someone in your place, provided that Southern Visions is notified within 4 days of the departure date. Southern Visions can object to the above replacement if the replacement does not satisfy the requirements for participants. In such case the cancellation conditions will apply.
The original contract is not affected by replacement, but any resulting additional costs will be charged to the client. Southern Visions is not responsible for any possible non-acceptance of the above replacement by any other organizers or agents involved with the tour.
