Careers

Operations & Logistic Management

PRINICPLE RESPONSIBILITIES

  • Liaison with the Travel Designer department to implement all the services requested for each tour
  • Liaison with our internal and external suppliers for the assignment of services, (i.e. hotels, guides, transportation, restaurants)
  • Communication of individual client profile to suppliers and guides;
  • Data entry of all supplier services on our management software;
  • Creation of supplier reports using our management software;
  • Creation of detailed final travel documents for the clients
  • Responsibility for manning the SV emergency phone 24/7 from April – October (rarely in winter times) and coordinating appropriate responses with clients and suppliers.
  • Registration of paid invoices within our management software
  • Processing of credit card payment via our merchant service platform

SKILLS

  • Fluency in both written and spoken English (C1 level)
  • Familiarity with Puglia region in its geography, logistics and players of the high-end tourist industry
  • Full expertise of Office softwares (Word, Excel, Power Point)
  • Problem-solving and pro-active attitude
  • Ability to work and perform under pressure
  • Excellent time management

Office Presence in Polignano a Mare

  • For the months of May, June, Sept & Oct: to be available at the office everyday Mon-Fri;
  • For all other months: to be available at the office 3 times a week; 2 days per week to work from home/remotely.
  • 24/7 Phone Availability during the week and over the weekend (two weeks per month) to guarantee the running of the tours and solve potential problems emerging during the trips.
  • The above criteria will remain flexible and subject to changed based on work volumes. Criteria will be discussed each semester, along with a performance review.

Holidays

Holidays are encouraged in the months of July, August, Nov and Dec and all statutory leave must be taken in the appropriate year.

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