Careers

Travel Designer

PRINICPLE RESPONSIBILITIES

Creation of tailor made itineraries for luxury, experiential travel in Southern Italy for travel agents, direct clients and partner DMCs. Clients are English-speaking, principally from North America and Australia.

Travel Design role will include:

  • Itinerary design involving experiences and accommodation using our management software;
  • Excel pricing of individual trips including application of margins, exchange rates and agency commission;
  • Detailed, professional and efficient correspondence (phone & email) with clients;
  • Pro-active follow ups with dormant enquiries using our CRM (direct clients, agents & tour operators)
  • Assignment of all additional operational details to the Operations & Booking Department
  •  Coordination of client documents to agents;
  •  Coordination with Admin department for client invoices and payments

SECONDARY RESPONSIBILITIES

  • Management of client feedback
  • Creation of new experiences and product development

REQUIRED SKILLS

  • Great Knowledge of Puglia region in its geography, logistics and players of the high-end tourist industry
  • Fluency in both written and spoken English (C1 level)
  • Full expertise of Office softwares (Word, Excel, Power Point)
  • Problem-solving and pro-active attitude
  • Ability to work and perform under pressure
  • Excellent time management

Office Presence in Polignano a Mare

  • For the months of May, June, Sept & Oct: to be available at the office everyday Mon-Fri;
  • For all other months: to be available at the office 3 times a week; 2 days per week to work from home/remotely

The above criteria will remain flexible and subject to changed based on work volumes. Criteria will be discussed each semester, along with a performance review.

Holidays

Holidays are encouraged in the months of July, August, Nov and Dec and all statutory leave must be taken in the appropriate year.

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