GENERAL CONDITIONS
The availability of departures and prices indicated on the website or personalized proposal is limited and subject to change without notice. Government taxes (VAT) included. Confirmation of values is guaranteed only at the time of the deposit. Unless otherwise stated, the price of the land package includes only the items outlined as included in the itinerary proposal of the services. It does not include airport taxes, transportation to the airport, visas, tips, or any eventual damages. We are not responsible for objects or belongings forgotten inside the vehicles. Southern Visions is not responsible for excess baggage or baggage whose dimensions, due to lack of prior notice, prevent its transportation in the contracted vehicles.
GENERAL PROVISIONS
Southern Visions monitors situations. Conditions may require Southern Visions to alter or even cancel trips. Neither Southern Visions, its affiliated entities, nor its employees, shareholders, directors, successors, agents, and assignees own or operate any person or entity that provides or supplies goods or services for these trips. You agree to abide by the transportation conditions for all transport providers.
Southern Visions does not maintain control or operate the personnel, equipment, or operations of these suppliers and, as such, Southern Visions assumes no responsibility and cannot be held responsible for any personal injury, death, property damage, or other losses, accidents, delays, inconveniences, or irregularities that may be caused by:
1. Any negligent, intentional, or unauthorized acts or omissions by any of the suppliers or other employees or agents;
2. Any defect or failure of any vehicle, equipment, or instrument owned, operated, or otherwise used by any of these suppliers;
3. Any unfair, intentional, or negligent act or omission by any other party.
The client shall indemnify and hold Southern Visions, its affiliated entities, and its employees, agents, shareholders, executives, successors, and assignees harmless from all actions, losses, damages, claims, or liability for any personal injury, death, property damage, or other losses, accidents, delays, inconveniences, or irregularities caused by any negligent acts or omissions of TempoVip arising from any goods or services provided for this or these trips.
INFORMATION FOR INTERNATIONAL BANK TRANSFER
€ EUR- currency
SV TRAVEL LLC
1507 Hewitt Drive, Houston TX 77018 USA
IBAN: BE82 9670 1249 4168
SWIFT: TRWIBEB1XXX
Bank Name: Wise Europe SA
Bank Address: Avenue Louise 54, Room S52 Brussels 1050 Belgium
$ USD- currency
SV TRAVEL LLC
1507 Hewitt Drive, Houston TX 77018 USA
Account no. 4022143834
Routing no. 021313103
Swift: CTZIUS33
Bank Name: Citizens Bank
Bank Address: 1 Citizens Drive, Riverside, RI 02915
REVISION FEES
A handling fee of €25 per transaction will be charged for any change or revision made to a reservation. Changing the departure date within 6 months of the trip will be treated as a cancellation and will be subject to cancellation fees.
CANCELLATION POLICIES
Cancellations of confirmed reservations may result in fines charged by suppliers. The fees are:
Cancellations greater than 60 before departure date: Full refund minus our $250 per person administration fee
Cancellations from 59 to 30 days before departure date: Loss of deposit
Cancellations less than 30 days before departure day: 100% penalty
To cancel your trip you must notify our office in writing. Please note that no partial refunds will be given for unused trip arrangements.
Special conditions prevail over general conditions, and any differences will be informed before the service confirmation. If the cancellation is the supplier’s responsibility, and the customer is not at fault, 100% refund will be given.
DOCUMENTATION
Each guest is responsible for ensuring that their passport is valid for at least 6 months beyond the end of the trip and that all necessary visas and authorizations have been obtained. Southern Visions is not responsible for any loss due to non-compliance with the laws and regulations of the visited countries.
SPECIAL ASSISTANCE
Any disability requiring special attention should be reported at the time of booking. Southern Visionswill make reasonable efforts to accommodate special needs, but it is recommended that travelers with limitations be accompanied by an assistant. The company and the suppliers cannot physically lift or assist customers in transport vehicles.
TRAVEL INSURANCE
TempoVip recommends that all customers purchase comprehensive travel insurance.
BAGGAGE RESPONSIBILITY
Southern Visions does not assume responsibility for the loss or damage of luggage due to theft, breakage, or third-party handling. Adequate insurance is recommended.
PACKAGE CHANGES
Southern Visions reserves the right to modify itineraries, substitute hotels, and make adjustments as necessary to ensure the quality of services. Last-minute changes may occur due to weather or operational conditions.
CLOSURE OF MUSEUMS AND OUTSOURCED ACTIVITIES
Visits to museums and activities may be altered due to holidays or unforeseen events without representing an essential change in the itinerary.
TRAVELER’S RESPONSIBILITY
The customer is responsible for providing proper documentation and ensuring they are fit to travel. Reservations will be confirmed only after the minimum deposit payment. Southern Visions is not responsible for boarding impediments due to airline overbooking issues.
FORUM SELECTION AND CHOICE OF LAW
This contract shall be governed and construed in accordance with the laws of the State of Texas, by mutual agreement of the parties herein, and the federal and local courts of Lisbon shall have exclusive and sole jurisdiction over any dispute, controversy, or litigation relating to this agreement.
ERRORS AND OMISSIONS
Although every effort is made to ensure the accuracy of the information in our brochures, on our website, or communicated by our reservation staff, errors or omissions are possible, and TempoVip is not responsible for such errors. If an error is made in billing, we reserve the right to correct the invoice, and you will be responsible for the proper payment.
SEVERABILITY
In the event that any provision of this agreement is deemed invalid, the remaining provisions shall remain valid and enforceable. The invalid provision is replaced by TempoVip with a provision as similar as possible.
